The Sherwin-Williams Company Privacy Policy

Sherwin-Williams recognizes that when you choose to provide us with personal information about yourself, you trust us to treat it responsibly. This Privacy Policy explains the types of personal information that Sherwin-Williams and its affiliated companies collect about you, how we use, share, and protect this personal information, and the choices you can make about how we use and share this personal information. This Privacy Policy governs personal information collected by any means, including, but not limited to, websites, mobile applications, and other online services that refer or link to this Privacy Policy, as well as information collected by other business functions of Sherwin-Williams, such as through our customer loyalty programs or when you speak with a customer service representative (collectively, the “Services”). It is important that you read this Privacy Policy carefully, because anytime you use our Services you consent to the practices we describe in this Privacy Policy. Key jurisdiction-specific information about our privacy practices is available in our policy here. In the event of any inconsistencies between the English-language version of this privacy policy and any local language version that we make available, the English-language version will prevail.

Information Covered by this Privacy Policy

This Privacy Policy is applicable to information collected by Sherwin-Williams and its affiliated companies. This includes information collected: Through websites, mobile applications, and other online services that refer or link to this Privacy Policy. Through the other business functions of Sherwin-Williams, such as through our customer loyalty programs or by customer service representatives. Our Services may link to third-party websites and services that are outside our control. In addition, we may have relationships with non-Sherwin-Williams entities that distribute Sherwin-Williams products. We are not responsible for the security or privacy of any information collected by such third parties. You should exercise caution, and review the privacy statements applicable to such third parties.

Information We Collect

We may collect information about you and others and, if applicable, the computer or device you use to access our Services in a variety of ways:

• You may provide us information directly.
• We may collect information about you when you use our Services, make purchases, or view our online advertisements.
• We may collect additional information about you in accordance with applicable law.

The manner of our collection and the type of information collected may vary by jurisdiction to accommodate local legal requirements.

Information you provide us directly

We collect information directly from you when you choose to register for our Services (for example, when you register for one of our loyalty programs), make a purchase, sign up to enter a promotion, submit your zip code to learn more about stores near you, or otherwise provide information directly to us. The following are examples of information you may provide us directly:

• Name.
• E-mail address, physical address and/or zip code, and phone number.
• Username or password.
• Age or birthdate, gender, occupation, and other demographic information.
• Credit card or other payment information.
• Other information about you, your family or others (such as product interests and where you typically shop for paint and coatings products).

You can choose not to provide us with certain types of information, but doing so may affect your ability to use some of the Services.

Information we collect when you use our Services or view our online advertisements

We collect information about your computer or device and your online activity, including through the use of standard Internet technologies, such as cookies, web beacons, and local stored objects. The following are examples of the types of information that we may collect:

• Your browser type and operating system.
• IP address and/or device ID.
• Your browsing behavior on our Services, such as the amount of time spent viewing our online Services, the links you click within our online Services, and the purchases and transactions you make through the Services.
• Websites you visit before or after our websites.
• Sherwin-Williams e-mails you open and/or forward.
• Sherwin-Williams offers or links you connect to via e-mails.
• Depending on your device settings, location information, such as your mobile device’s GPS signal or information about nearby WiFi access points and cell towers

Additional information we may collect about you

We may receive information about you from publicly and commercially available sources in accordance with applicable law. In addition, we may collect other information you allow a third party to provide to us. For example, if you choose to access or use social networking services, we may receive and store information that you allow us to receive through those services, such as your e-mail address.
We also may collect other information about you, your device, or your use of the Services in ways that we describe to you at the point of collection or otherwise with your consent.
All of the information we collect about you may be combined to help us enhance and improve our products and services and tailor our communications to you.

Use of Information

We may use the information we collect about you:

• To provide you with services, products, or other materials you request (for example, completing your registration for a loyalty program and sending you product samples).
• To communicate with you about our products, services, and promotions.
• To customize your experience with our Services, including by providing you with relevant advertising on our Services and elsewhere.
• To manage and improve your shopping experiences and our products, Services and offerings, including analyzing the use of our products and services, and determining the effectiveness of our advertising.
• To protect the security and integrity of our Services.
• To enforce our legal rights.
• Otherwise with your consent.

Please see Your Choices & Rights in Your Information below for information about the choices you may have in relation to our use of your personal information.

Sharing of Information

Sherwin-Williams may disclose your information in the following circumstances:

• Affiliates. We may share information within Sherwin-Williams among our various businesses and affiliated companies, including, for example, to provide you with our product and service improvements.
• Service Providers. We rely on third-party service providers to perform a variety of contractual services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill our product and service requests, process your credit card and other payments, answer your questions, send e-mails on our behalf, and analyze data to improve our products and services.
• Other Parties When Required by Law or as Necessary to Protect Our Services. There may be instances when we disclose your information to other parties:
• To comply with the law or respond to legal process or a request for cooperation by a government entity.
• To prevent fraud or verify and enforce compliance with the policies governing our Services.
• Where permitted by law, to protect the rights, property, or safety of Sherwin-Williams, or any of our respective affiliates, business partners, customers or employees.
• Other Parties In Connection With A Corporate Transaction. We may disclose your information to a third party in the event we sell or transfer all or a portion of a business or our assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation. In certain jurisdictions, consent is required for this sharing of information. We will collect your consent when required by applicable law.
• Other Parties With Your Consent At Your Direction. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you consent to or request such sharing.
• Aggregated and Non-Personal Information. We also may share data in a manner that does not identify you (for example, information that has been aggregated with other records) for general business purposes. For example, we may disclose the number of visitors to our websites or other Services.

Cookies, Web Beacons, and Other Internet Technologies

We, as well as certain third parties, including those that provide content and other functionality on our Services, may use cookies, web beacons and other similar technologies on our online Services and the information collected from such technologies. By using our online Services, you are consenting to our use of cookies, web beacons, and other tracking technologies as described in this Privacy Policy. If you are a U.S. user, click here for information about Do-Not-Track signals and similar mechanisms.

Cookies

A cookie is a small file that may be stored on your computer or other device. A cookie enables the entity that put the cookie on your device to recognize it across different websites, services, devices, and browsing sessions. When you use a web browser to access the Services, you may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Click the “Help” menu of your browser to learn more about how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note that disabling cookies may affect your ability to access and use certain features of the Services.

Web Beacons

Web beacons and similar technologies are small bits of code, which are embedded in web pages, ads, and e-mail, that communicate with third parties. We may use web beacons, for example, to count the number of users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Other Technologies

There are other local storage and Internet technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, that operate similarly to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please visit the Flash website operated by Adobe.

Third Parties That Provide Content or Functionality on Our Services

Some of the content and functionality on our Services may be provided by third parties that are not affiliated with us. For example, we enable you to share certain materials on our Services through social networking services, such as Facebook and Twitter. Third-party advertisers also may have a presence on some of our Services. These and other third parties may collect or receive certain information about your use of our Services, including through the use of cookies, web beacons, and Internet technologies, and this information may be collected over time and combined with information collected across different websites and online services. Some of these companies participate in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising. Please visit the websites operated by the Network Advertising Initiative and Digital Advertising Alliance to learn more. (Canadian users may also visit the website operated by the Digital Advertising Alliance of Canada. Further information in local languages may be available at that site.)

International Transfer of Data

Sherwin-Williams and its service providers may collect, transfer, store and process your information outside of your country of residence, including to the United States. Please note that other countries’ data protection and other laws may not be as comprehensive as those in your country. In accordance with applicable law, we implement measures such as standard data protection clauses to ensure that any transferred personal information remains protected and secure. You may obtain further information about these measures by contacting us using the Global Privacy Portal.

Collection of Information From Children

We do not knowingly collect personal information online from children as defined by local law. If we learn that a child has provided us with personal information, we will delete it or otherwise comply with applicable law.

Your Choices & Rights in Your Information

Where permitted by law, we may send you offers or promotions. However, we give you choices about how we communicate with you.

E-Mail: If you no longer wish to continue receiving commercial emails from a particular Sherwin-Williams brand or group, you may follow the instructions contained in any such message. You may also contact us at Global Privacy Portal for information about how to remove yourself from any of our mailing lists.
Postal mail: If you no longer wish to continue receiving commercial postal mailings from a particular Sherwin-Williams brand or group, you may follow the instructions or use the contact information contained in any such message. You may also contact us at Global Privacy Portal to remove yourself from our mailing lists.
Other: If you no longer wish to continue receiving other commercial communications from a particular Sherwin-Williams brand or group, you may follow the instructions or use the contact information contained in any such message. You may also contact us at Global Privacy Portal to remove yourself from other types of direct marketing in accordance with local law. Please note that, despite your opt-out selections, where permitted by applicable laws, we may send you communications regarding transactions or services you have specifically requested or to inform you of important changes to our Services, products or policies. If you have multiple accounts, you may need to opt-out separately for each account in connection with the privacy choices described above.

You may have certain rights as a data subject under local law. For example, local law may afford you the right to access, update, restrict, oppose, erase, port and/or correct inaccuracies in your personal information under our control, subject to certain exceptions prescribed by law. Many of our programs provide you direct access to view, update, correct, and/or delete personal information you provided when you registered online and certain other functionality. Please check where you registered to learn what functionality may be available to you in relation to an applicable program. If functionality is not available where you registered and you would like to exercise your legal rights, please contact us at the Global Privacy Portal. We will respond to requests in accordance with applicable law and subject to legal and contractual restrictions.

Information Security & Retention

We have in place various procedures to safeguard your information, including technical, administrative and physical procedures intended to keep your information secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure. In addition, we take steps to retain personal information about you only for so long as is necessary for the purpose for which it was collected, as required under contract, or as required by or permissible under applicable law.

CALIFORNIA PRIVACY RIGHTS

Under the CCPA, California Consumers have certain rights they may exercise either independently or through an authorized agent. CCPA rights requests are subject to an identification and verification process. We will not fulfill a CCPA request unless we have been provided sufficient information for us to reasonably verify that the requestor is the Consumer about whom we collected PI. Some PI we maintain about Consumers (e.g., clickstream data) is not sufficiently associated with enough PI about the Consumer for us to be able to verify that it is a particular Consumer’s PI. Accordingly, we will not include such information in response to Consumer requests. If we cannot comply with a request, we will explain the reasons in our response. You are not required to create an account with us to make a request. We will use PI provided in your request only to verify your identity or authority to make the request and to track and document request responses, unless you also provided the PI to us for another purpose. We will make commercially reasonable efforts to identify Consumer PI that we collect, use, store, disclose, or otherwise process, and to respond to your California Consumer privacy rights requests. In some cases, particularly with voluminous or typically irrelevant data, we may provide you with a summary of your PI and give you the opportunity to elect whether you want us to provide the entire data set. Or we may direct you on how to access and copy responsive PI yourself. We may charge a reasonable fee or refuse to act upon a request if the request is excessive, repetitive, unfounded, or overly burdensome. If we determine that the request warrants a fee, or that we may decline to comply with the request, we will give you notice explaining why we made that decision. In the case of a fee, we will provide a cost estimate and the opportunity to accept such fees before charging you for responding to your request.

California Residents – Your Rights and Contacting Us

Your California Consumer privacy rights are described below. To make a request, you can submit a case through our on-line Global Privacy Portal or by calling 1- (844) 835-4135 . Please follow the instructions on our Global Privacy Portal and promptly respond to any follow-up inquires so that we may confirm your identity. If you request that we provide you with specific pieces of information about you, we will apply heightened verification standards. Authorized Agents may submit requests on behalf of Consumers by following these steps and providing appropriate documentation.

Disclosure Rights

You have the right to request that we disclose the following information for the 12-month period prior to the request date. Consumer requests of this nature may be made no more than twice in a 12-month period. With respect to (1) and (2) below, we will provide this information in a portable and, if technically feasible, readily usable format.

• The categories of PI we have collected about you.
• The categories of sources from which we collected your PI.
• The business or commercial purpose(s) for our collection of your PI.
• The specific pieces of PI we have collected about you.
• The categories of third parties to whom we have disclosed your PI.
• A list of the categories of PI disclosed for a business purpose in the prior 12 months (or a statement that no such disclosure occurred).
• A list of the categories of PI sold about you in the prior 12 months, including the categories of third parties to whom we sold your PI and the business or commercial purposes for the sale (or a statement that no such sale occurred).

Customers without an on-line account or Sherwin-Williams charge account cannot be reasonably validated. Please see chart above to understand what PI we may have collected, the purpose of collection and with whom we may have shared it with. Customers with an on-line account will be asked to log into their account in a specific time frame. After successful log in, we will provide you with the categories of PI we have collected specific to you. Customers with a Sherwin-Williams charge account may be asked for up to three unique pieces of account-related information and may also be required to return a signed legal verification document. After successful verification of information, we will provide you with the specific pieces of PI we have collected about you.

“Do Not Sell” Rights

We do not sell California Consumer PI as defined under the CCPA, and until such time as we change our practices by updating this Privacy Notice, will treat PI collected under this Notice as subject to a “do not sell” request. Some browsers have signals that may be characterized as “do not track” signals, but we do not understand them to operate in that manner, or to signify a “do not sell” request. We understand that various parties are developing “do not sell” signals, and we may recognize certain such signals if we conclude such a program is appropriate.

Deletion Rights

You may request that we delete your PI that we have collected directly from you. Under the CCPA, we may decline to delete your PI under certain circumstances, for example, if we need the PI to complete transactions or provide services you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes (including maintaining business records), to comply with law, or to exercise or defend legal claims. Note also that we are not required to delete your PI that we did not collect directly from you.

Non-Discrimination and Financial Incentive Programs

We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights. We may charge a different price or rate, or offer a different level or quality of goods or services, if doing so is reasonably related to the value of applicable data. We may offer you financial incentives from time to time, such as sales, discounts, or coupons, relating to the collection, sale, retention and use of your PI as permitted by CCPA. This would include a preferred customer or other similar rewards program. Such offers may result in reasonably different prices, rates, or quality levels. The material aspects of any financial incentive will be explained and described in its program terms. The value of each of incentive such as sales, discounts or coupons is reflected in the documents or communications relating to that incentive. Participating in incentive programs is entirely optional; you can opt into or opt out of the program at any time by following the instructions in the program’s description and terms. We may add or change incentive programs or their terms by posting a notice on the program descriptions and terms, so check them regularly.

Residents of any European Union Member State

You can withdraw your consent at any time by contacting us. If you withdraw certain consents, we may no longer be able to offer related services. E-Mail: If you wish to unsubscribe or opt out of receiving direct marking from a particular Sherwin-Williams brand or group via email, you may follow the instructions contained in any such message. You may also contact us at Global Privacy Portal for information about how to remove yourself from any of our mailing lists. Postal mail: If you no longer wish to continue receiving commercial postal mailings from a particular Sherwin-Williams brand or group, you may follow the instructions or use the contact information contained in any such message. You may also contact us at Global Privacy Portal to remove yourself from our mailing lists. Other: If you no longer wish to continue receiving other commercial communications from a particular Sherwin-Williams brand or group, you may follow the instructions or use the contact information contained in any such message, or by changing the privacy settings in your browser (for example, with respect to cookies). You may also contact us at Global Privacy Portal to remove yourself from other types of direct marketing in accordance with local law. You may lodge a complaint with a supervisory authority if you consider that our processing of your personal information infringes applicable law. Our Services may use web analytics services, such as Google Analytics, which are provided by Google, Inc. and other third party providers. These services use “cookies” to help analyze how visitors use online services. The information generated by the cookies about your use of the online services (including your IP address) will be transmitted to and stored by these providers, including outside the EU in third countries such as the United States which might not have data protection and other laws that are as comprehensive as those in your country. If your IP address is not truncated through IP-anonymization, then the full IP address may be transferred to third party providers’ non-EU servers. These providers may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. You may refuse the use of cookies as described elsewhere in this policy, and some providers offer you the ability to prevent the collection and processing of data generated by cookies and related to your use of the website (including your IP address) by downloading and installing a Browser-Plugin.

Residents of Argentina

If you are an Argentine resident, in accordance with Law No. 25,326, as amended, you can exercise your right of access every 6 months free of any charge, or more often if you have a legitimate interest to exercise such right, by providing us with any proof of your identity. The request shall be answered in accordance with applicable law. Besides the right of access, any Argentine resident can exercise their amendment, update or cancelation rights at any time free of any charge by providing us with any proof of identity. The request shall be answered in accordance with applicable law. The request can be denied if: (i) there is a third party interested in the conservation of the personal information in its current state by Sherwin-Williams; or (ii) there is a legal obligation to preserve the data in its current state. The exercise of the rights of access, amendment, update or cancelation can be denied by us if it is needed to: (i) protect the national security, the institutional order, the public safety or third party rights; or (ii) avoid the obstruction of justice in judicial or administrative case files related to tax obligations, social security obligations, public health, criminal investigations and administrative infraction investigations as long as there is an order in the corresponding case file to avoid the exercise of any of the aforementioned rights by the data subject. For information about how to exercise these rights, please see Your Choices & Rights in Your Information above. Sherwin-Williams can be contacted through the Global Privacy Portal for additional inquiries.

Residents of Australia

Australian residents are hereby notified that you have the option to deal anonymously or by pseudonym if you contact us by telephone and you merely seek information about our Services but you do not wish to enter into any further discussions with us. However, if you wish to deal with us in this way, you will not be able to engage with us in respect of our services. If you wish to engage with us in respect of our services, you may be required to provide us with your personal information. Sherwin-Williams may transfer your personal information to affiliates, service providers, and other parties described under “Sharing Your Information” outside of Australia including in the United States. We rely on your consent to send you direct marketing messages about our products, services, and promotions, and to deliver targeted advertisements to you. You can withdraw your consent at any time. Please see Your Choices & Rights in Your Information for more information. You also may change the privacy settings of your browser, for example, with respect to cookies. If you withdraw consent, we are no longer able to offer these services. If we become aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at our Global Privacy Portal. If you are not satisfied with our handling of your problem or complaint you may make a complaint to the Australian Information Commissioner – for further details please visit http://www.oaic.gov.au/

Residents of Brazil

In addition to the purposes set forth in this Consumer Privacy Policy, we also process your personal data in order to manage your orders internally, for the protection and security of your personal data and to manage your participation in trainings, presentations and events that we or our representatives may offer related to our products and services. By participating in trainings, presentations, and other events, you agree that you are interested in our products and services, including our marketing materials. We observe all your rights set forth in this policy and applicable law, including your right to opt-out. Regardless of additional provisions set forth in this Privacy Policy, you may be entitled to the following rights in connection with your personal data before Sherwin-Williams at any time and upon request:

• confirmation of the processing;
• access to the personal data;
• rectification of incomplete, inaccurate or out-of-date personal data;
• anonymization, restriction/blocking or deletion of unnecessary or excessive personal data or data processed in breach of the provisions set forth in the Law No. 13,709/18 or “Brazilian Data Protection Law”;
• portability of personal data to another service provider or product supplier, upon explicit request, subject to commercial and industrial secrecy, pursuant to regulation of the National Data Protection Authority (as defined in the Brazilian Data Protection Law);
• erasure of personal data processed based on the consent of the data subject, except for cases where the Brazilian Data Protection Law authorizes Sherwin-Williams to keep such data;
• information about public and private entities which Sherwin-Williams shared data subject’s personal data with;
• information about the possibility of denying consent and the consequences of such denial; and
• revocation of consent.

In addition to the exercise of the rights above, it is your responsibility to keep your information duly updated and accurate with us. You may contact Sherwin-Williams, the controller of personal data subject to processing, at the Global Privacy Portal, to exercise any of your rights and comply with obligations set forth in this Privacy Policy. Pursuant to article 41 of the Brazilian Data Protection Law, Sherwin-Williams has appointed its Global Privacy Manager – LATAM as its Data Protection Officer. You may contact her at the Global Privacy Portal.

Residents of Canada

Canadian residents are hereby notified that Sherwin-Williams and its service providers may process and store your personal information outside of Canada, including in the United States, and such data may be subject to disclosure to authorized law enforcement, local courts, and national security authorities pursuant to applicable local laws and legal process. You may contact Sherwin-Williams with questions about our privacy practices, including to receive information regarding our policies and procedures with respect to service providers outside of your jurisdiction. You are further notified that if you refuse to consent to our collection, use or disclosure of your personal information, we may not be able to provide you with the products or services you request. Subject to legal and contractual restrictions, you may withdraw your consent to our further collection, use or disclosure of your personal information for such purposes as marketing and delivering surveys at any time by giving us reasonable notice. You may not be permitted to withdraw your consent to certain necessary collections, uses and disclosures of your information (such as maintaining reasonable business and transaction records). Please see Your Choices & Rights in Your Information for information about how to exercise your rights to access your personal information. Our authorized employees, agents and mandataries will have access to your information as required to fulfill their obligations to us.

Residents of India

If you are an Indian resident, you are entitled to request to review your personal information and to update, correct, or delete deficient or inaccurate information, and you have the right to contact us regarding any discrepancies or grievances relating to the processing of personal information by Sherwin-Williams. Please see How to Contact Us for information on how to contact us. Please see Your Choices & Rights in Your Information for information about how to exercise these rights. While we take steps to comply with your requests in a timely manner, we are not responsible for the authenticity of your personal information.

Residents of Malaysia

If you are a resident of Malaysia, please see How to Contact Us for information about how to contact Sherwin-Williams’ Global Privacy Compliance group responsible for global data protection.

Residents of Mexico

As residents of Mexico, you may object to the processing of your personal information for the following voluntary uses of such personal information: To communicate or send you promotions. To provide you with relevant advertising on our Services and elsewhere. To determine the effectiveness of our advertising. Also, in addition to your rights of access and rectification, you also may have the right to cancel or oppose the collection and processing of your personal information and to limit the scope of processing and to revoke your consent, in accordance with local law. Please see Your Choices & Rights in Your Information for information about how to exercise these rights. Please explain what right you want to exercise and provide proof of identity. The request shall be answered in accordance with applicable law. If you would like to correct or update your personal information, indicate what the correction should be.

Residents of New Zealand

Under the New Zealand Privacy Act 1993, you have certain rights of access to and correction of personal information we hold about you. Please see Your Choices & Rights in Your Information for information about how to exercise these rights.

Residents of Singapore

If you are a resident of Singapore, please see How to Contact Us for information about how to contact Sherwin-Williams’ Global Privacy Compliance group responsible for global data protection.

Residents of Sweden

If you are a Swedish resident, you may contact Sherwin-Williams for information about our privacy practices as described under How to Contact Us.

Residents of Uruguay

The legal bases for our processing activities are as follows:

• For our legitimate business purposes, including:
• to provide you with services, products, or other materials you request (for example, completing your registration for a loyalty program and sending you product samples) and to customize your experience with our Services;
• to manage and improve your shopping experiences and our products, Services and offerings, including analyzing the use of our products and services, and determining the effectiveness of our advertising; and
• to protect the security and integrity of our Services.
• To perform our contract(s) with you, including processing your purchases and transactions.
• To meet our legal obligations, for example:
• for audit and reporting purposes;

Vietnam Residents

The information about you that we collect, store, process, use, disclose to and transfer to third parties includes information in electronic format. References to “sharing” and “disclosure” of personal information in Sharing of Information include any and all of the acts of sharing, disclosing, and transferring your information. Please see Your Choices & Rights in Your Information for information about how to exercise rights you may have under local law to access, update, correct and/or request removal of your personal information from our databases, request stoppage of the provision of your personal information to a third party or request we not quote or otherwise use contents of such information. In addition, you may contact us at the following address for questions or information about how to exercise your rights under local laws as described under How to Contact Us. Upon receipt of your request, Sherwin-Williams will grant you reasonable access to personal information that we hold about you, unless otherwise legally unable to do so. In addition, Sherwin-Williams will take necessary steps to permit you to correct, amend, or delete information demonstrated to be inaccurate or incomplete.